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When should I call A+ Moving & Storage?
For local moves, we request 2 days notice but can work with you on shorter notice. If you're moving within the state or out of state and you require a written in-home estimate, call 2 to 3 weeks before your move. Summer can be especially busy, so more advance notice is needed. To get the process started today give us a call at 800-738-0630 or submit a Request An Estimate form.
Be present during the packing of your belongings. Take personal responsibility for jewelry and other high value items. Check and sign the inventory of your belongings. Ensure that no prohibited items are packed.
My household goods are going into storage. Is there anything I need to do?
Before the moving team arrives, place any “to-be-stored” items in a separate area (unless everything is being stored). This will eliminate any potential confusion for you and the moving team. Do not put items in storage that you may need before the final delivery of your household goods. Examples of such items include passports, tax records, birth certificates, and winter/summer clothes. Please keep the following in mind if your household goods are going to be stored for any length of time: A+ Moving & Storage offers crated storage services in our warehouse. Our state-of-the-art surveillance system provides 'round the clock protection from fire and theft. For more information on our storage services call us at 800-738-0630.
What steps do I need to take once my household goods have arrived at my new location?
STEP ONE Before they arrive, try to have a written layout or mental picture of where you would like your furniture placed. The moving team will be relying on you for guidance in this area. STEP TWO Say Hello! to your moving team STEP THREE While items are being brought into your new home, you are responsible for checking off each item on your inventory sheet to make sure you have received all of your belongings. STEP FOUR When the moving team is finished unloading and unpacking, the driver will ask you to sign for the receipt of your goods and for any unpacking or additional services that may have been performed.
How are my household goods covered during the relocation?
Your household goods are covered under the term of “valuation.” Valuation is not insurance, nor an insurance policy, but instead an agreement between you and A+ Moving & Storage as to our liability for lost or damaged articles. Our liability is essentially limited to the time that the items are in our care and custody.
Standard Protection – A+ Moving & Storage must offer this basic level of protection to you. There is no cost to you. If chosen, the maximum amount our liability is $.60 per pound, per article. The amount that would be paid to you is determined by the weight of the damaged article x $.60 per pound. This type of coverage may or may not cover the cost of repair or replacement. Other types of valuation available include Declared Value Protection and Full Value Protection.
Yes, items that exclude carriers from being liable for loss or damage are as follows: Hazardous Materials: This includes items that are flammable, corrosive, or explosive, batteries, paint thinner, paint, kerosene, bleach, motor oil, cleaning solvents, fertilizer, and ammunition Perishables: Food, plants, or living things that could die or spoil during transportation, frozen foods, potted and other plants, and open produce. Personal Items/Sentimental Value: These items can be very difficult to replace and can create problems should your shipment be delayed. These can include address books, airline tickets, professional files, car keys, checkbooks, and school records. High Value Items:Currency, Coin/Stamp Collections, Jewelry, Securities Stocks/Bonds, Precious Stones/Metals. If items that classify as “High Value” must be shipped, you must clearly state them on the form, “Statement of Customer Responsibilities, Inventory of High Value Items.” You and the operator transporting your shipment must sign this form. Please be sure to advise the operator of your intention to ship such items, not doing so can result in a potential claim being delayed or even denied.